Privacy Policy

    Last updated: 19 May 2026

    Nerve Coach Mina is an online wellness education and coaching platform operated by The Peripheral Nerve Coach LLC, a limited liability company registered in Palm Beach, Florida, USA. This policy applies to everyone who visits this website, completes an assessment, or enrolls in a program, regardless of where you are located.

    1. About Our Services

    Our programs are educational and wellness-oriented. They are not medical treatment and do not create a patient-provider relationship under US or Canadian law. If you are in the US, note that our online programs are not covered by HIPAA, as we are not a HIPAA-covered entity. Canadian clients accessing in-person physiotherapy services in Squamish, BC are served under BC privacy law.

    2. Information We Collect

    Depending on how you use the site, we may collect:

    • Contact details: name, email address.
    • Health and wellness information: symptoms, conditions, assessment responses, and details you share voluntarily through our programs.
    • Payment information: transaction confirmations. Card numbers are processed directly by Stripe and never stored on our servers.
    • Website usage data: anonymized analytics (pages visited, device type, approximate location) to improve the site.

    3. How We Use Your Information

    • To deliver and personalize educational programs and coaching.
    • To schedule consultations, send reminders, and follow up on your program.
    • To process payments and manage enrollment.
    • To send educational content and updates. You can unsubscribe from any email at any time.
    • To improve our services and website.
    • To comply with legal obligations.

    4. Who We Share It With

    We do not sell your information. We share it only with service providers necessary to run the business:

    • Program delivery platform — for program access and progress tracking.
    • Payment processor (Stripe) — for secure payment handling.
    • Supplement dispensary (Fullscript) — if you use our dispensary link.
    • Email and analytics providers — for communications and site improvement.

    We may disclose information when required by law or where necessary to protect the safety of a client.

    5. Security

    We use encrypted connections (HTTPS), access controls, and trusted third-party processors to keep your information secure. No system is completely risk-free, but we take reasonable steps to protect what you share with us.

    6. US Clients (CCPA)

    This platform is operated as a US-registered entity. California residents are afforded additional rights under the California Consumer Privacy Act (CCPA): you may request to know what personal information we hold, request deletion, and opt out of any sale of personal information (we do not sell personal information). To exercise these rights, email hello@nervecoachmina.com.

    7. Canadian Clients (PIPEDA)

    Canadian clients accessing in-person physiotherapy in Squamish, BC are served under BC privacy law. Personal information for all clients is handled in compliance with PIPEDA and applicable provincial law. You may request access, corrections, or withdraw marketing consent at any time by contacting us below.

    8. Your Rights (All Clients)

    • Access the personal information we hold about you.
    • Request corrections to inaccurate or incomplete information.
    • Withdraw consent for marketing communications at any time.
    • Request deletion of your information, subject to legal record-retention obligations.

    8a. EU / EEA Clients (GDPR)

    If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies to your personal data. Our lawful basis for processing is consent (for marketing) and legitimate interest (for program delivery and service improvement). You have the right to access, correct, delete, or restrict processing of your data, and to data portability. You may also lodge a complaint with your local supervisory authority. To exercise any of these rights, contact us at hello@nervecoachmina.com.

    9. Data Retention

    We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically: client records are kept for a minimum of 7 years after your last interaction, in line with professional and tax record-keeping requirements. You may request deletion of your marketing data at any time; clinical and financial records may be retained as required by law.

    10. Cookies and Tracking

    This site uses cookies for preferences and anonymized analytics (Google Analytics 4). We do not use advertising cookies or sell your browsing data to third parties. You can disable cookies in your browser settings; some features may not work as expected if you do. By continuing to use this site you consent to our use of analytics cookies.

    11. Children

    Our services are for adults. We do not knowingly collect information from anyone under 16 without parental consent.

    12. Changes to This Policy

    We may update this policy from time to time. The "Last updated" date reflects the most recent version. Material changes will be communicated by email or a notice on this page.

    13. Contact

    For privacy-related questions or to exercise your rights:

    The Peripheral Nerve Coach LLC (Nerve Coach Mina)
    Palm Beach, Florida, USA
    hello@nervecoachmina.com